NARROW SEA Calculate Your PremiumGet a quote

CLAIMS & INCIDENT REPORTING / NARROW SEA

Clear Procedures When an Incident Occurs

In the event of an insured incident, timely notification and accurate documentation are essential.

SPECIALIST MARINE WAR-RISK INSURANCE · VOYAGE-SPECIFIC UNDERWRITING

Safety first · this website is not an emergency response service

Contact emergency services and appropriate maritime rescue, security or governmental authorities immediately. Follow emergency procedures. Use the notification contacts stated in your policy; no emergency hotline is provided here.

  1. 01 / SAFETY

    Prioritize Safety

    Follow emergency procedures and contact appropriate maritime rescue, security or governmental authorities.

  2. 02 / NOTIFICATION

    Notify the Insurer

    Report the incident promptly using the contact details stated in the policy.

  3. 03 / EVIDENCE

    Submit Supporting Information

    Policy number; vessel and IMO; date, time and coordinates; incident description; master and crew reports; photographs; cargo records and valuations; surveys and official reports when available.

  4. 04 / REVIEW

    Claims Review

    The insurer evaluates the notification against policy coverage, conditions, exclusions and evidence.

  5. 05 / RESOLUTION

    Resolution

    Approved claims are handled in accordance with policy terms and applicable legal requirements.

INCIDENT INTAKE

Document the notification.

↑ Choose files or drag documents here

PDF, JPG, PNG · up to 20 MB each · secure upload required in production

Include master and crew reports, photographs, cargo valuations, surveys and official reports when available. Do not delay required policy notification while gathering documents.

Notification is not acceptance of a claim

Coverage and liability remain subject to policy conditions, exclusions, evidence and applicable legal requirements. Use the claims notification contacts stated in your policy.